• Gather information:
  • Assisting users and stakeholders to define requirements and suggest ideas;
  • Synthesizing information, business processes, and system requirements from relevant stakeholders, then categorizing and prioritizing them;
• Solutions building:
  • Participating in feature design and product roadmap development;
  • Defining solutions meeting the needs of stakeholders and business requirements, oriented towards simplification as much as possible;
• Documenting:
  • Proficient in writing some main documents for BA: BRD, SRS, FRS, User Stories, Use Case Diagram, Functional Decomposition Diagram, Process Modeling, Wireframe, Prototype;
  • Ensuring that documents and requirements are reliable and useful for the product team and users;
• Collaboration:
  • Good at eliciting skills to gather as much as possible domain-related information and requirements to build exact solutions meeting their needs;
  • Willing to work with every department with the purpose of developing the best product;
  • Supporting product education for users with the Customer Support Team;
• Testing and Evaluation:
  • Implementing basic testing tasks (defining testing scenarios, testing, and verifying any bugs or issues);
  • Evaluating solutions;

• Essential:
  • 1-3 years of experience in relevant positions;
  • Bachelor's degree in business, analytics, statistics, or a related field;
  • Outstanding verbal and written communication skills;
  • Good at working with UML, BPMN, software analysis, design tools, and techniques;
  • Knowledge and understanding, as well as experience in software development;
  • Influenced English skills are required;
  • Good at problem analysis and problem solving skills;
  • Good logical thinking and multi-tasking skills;
• Desirable:
  • Experience in e-commerce and SaaS is a plus;
  • Formal business analysis qualification (PBA, CBAP, CCBA, etc.) is a plus;
  • Having taken any Business Analysis courses and having worked on this job for a long time is preferred;
  • Easy to adapt and willing to study new knowledge to optimize the work flow and results;
  • Detail-oriented, careful, patient, enthusiastic, and responsible;

We believe that motivation & personality of the employees are the only shortcut to the promotion of the corporate and contributions to the society. We will try our best to create a corporate environment where all employees can realize their dreams and goals.

Featured benefits include:

• Have opportunity to work with global merchants and join the dynamic, young and friendly project team; stable career path;
• Attractive salary based on skills and experience; 13th month salary & seniority bonus; Employee’s marriage, maternity bonus; Birthday voucher gift;
• Annual salary review;
• PTI Healthcare, annual health check;
• Regular technical seminar & external/ internal training courses;
• Providing free coffee, tea & snack;
• Internal engagement events: Team-building; Town-hall, birthday gift voucher, mid-autumn, new year and kick-off parties, yearly company trip;
• FireGroup Sports Clubs: Running, Football, Badminton, etc;
• Laptop/ PC/ Monitor are provided