Data Analyst
ABOUT FIREGROUP TECHNOLOGY
FireGroup envisions and strives to shape a world where e-commerce is easy, effective, and sustainable. Since our founding in 2016, we have specialized in providing a comprehensive portfolio of category-leading SaaS products for the global e-commerce market, including online store development, store management, sales & marketing automation, and almost every aspect of running an online business. After almost a decade in the market, we are loved by over 450,000 merchants and enterprises across 175+ countries and highly trusted by our globally renowned partners such as Shopify, BigCommerce, WooCommerce, Google, Meta, Tiktok, and Amazon.
As we continue on our development path, we relentlessly overcome challenges to develop innovative products that comprehensively and effectively solve problems in e-commerce, making online business easy and sustainable for everyone. Together, we aspire to build a future in which FireGroup emerges as a global leader in e-commerce innovation, offering world-class products trusted by industry experts around the world.
Why to build your career with us
- Make your impact globally on hundreds of thousands of merchants’ success
- Develop your skills in a fast-paced and highly competitive SaaS market
- Create and grow continuously among passionate talents with growth mindsets
Responsibilities
Dashboard Building & Operational Insights
- Build dashboards and provide operational insights for internal teams and external partners.
- Collect and process relevant data for analysis purposes:
- Clarify business problems and stakeholder requirements through discussions and Q&A.
- Plan and define which metrics need to be monitored to support stakeholders' decision-making.
- Identify the appropriate data structure and modeling approach.
Data Analysis & Visualization
- Identify trends, patterns, and correlations in datasets; explore and conceptualize the desired data structure.
- Create insightful dashboards:
- Present analytical findings, reports, and actionable recommendations that support product or partner development.
- Visualize data and build reports based on requests from relevant departments.
- Proactively propose adding meaningful data dimensions to improve analytical reporting quality.
Reporting
- Maintain and monitor product metrics, KPIs, and recurring reports.
- Track data performance and update dashboard indicators to ensure timely operational reporting.
- Conduct ad-hoc analysis and reporting based on business needs.
- Handle data extraction and analysis requests from other departments.
Qualifications
- Minimum 1 year of relevant experience in data analytics or related roles.
- Bachelor's degree or higher in Economics, Information Technology, Management Information Systems, or related fields.
- English proficiency: Able to read and understand technical documentation, conduct product research, and perform work-related tasks.
- Basic understanding of Product, Ecommerce, Shopify (nice to have).
Solid knowledge of database fundamentals. - Experience working with cloud-based data platforms such as Amazon Redshift or Google BigQuery.
- Understanding of descriptive statistics and data visualization principles.
- Strong knowledge of statistical analysis, mathematical thinking, A/B testing, and data modeling techniques.
- Proficient in MySQL database management.
Benefits
- Have opportunity to work with global merchants and join the dynamic, young and friendly project team; stable career path;
- Attractive salary based on skills and experience; 13th month salary & seniority bonus; Employee’s marriage, maternity bonus; Birthday voucher gift;
- Annual salary review;
- Premium Healthcare, annual health check;
- Regular technical seminar & external/ internal training courses;
- Providing free coffee, tea & snack;
- Internal engagement events: Team-building; Town-hall, birthday gift voucher, mid-autumn, new year and kick-off parties, yearly company trip;
- FireGroup Sports Clubs: Running, Football, Badminton, etc;
- Laptop/ PC/ Monitor are provided.
Contacts
Should you need more information about this job, reach out to us at: