Senior Culture & Internal Communications Executive
FIREGROUP AT A GLANCE
Founded in 2016 in Vietnam, FireGroup Technology is committed to building world-class SaaS products that make a global impact on e-commerce. From the outset, we envisioned a world where running an online business is easy, effective, and sustainable, and we have been bringing that vision to life for nearly a decade.
Our portfolio includes TrueProfit, Transcy, OneMobile, OneLoyalty, Zopi, Promer, Ali Reviews. Trusted by more than 450,000 merchants in over 175 countries and recognized by global leaders such as Shopify, Google, Meta, TikTok, and Amazon, FireGroup is proud to elevate Vietnamese innovation onto the world stage.
Why build your career with FireGroup
- Make a Global Impact: Contribute to products trusted by merchants worldwide and help solve real challenges that transform e-commerce.
- Build with an AI-first Mindset: Use AI as your daily co-pilot to make smarter decisions and accelerate problem-solving at scale.
- Unleash Your Potential: Fast-track your growth with career mobility, diverse learning resources, and an agile environment that empowers bold thinkers.
In a culture that connects us as a whole
What truly defines us is not only our technology but also our people, guided by our seven core values of Courage, Creativity, Growth, Teamwork, Ownership, Trust, and Empathy. At FireGroup, work is more than a job; it is a legacy in the making. We move with speed to solve meaningful challenges, and every Firer is encouraged to dream boldly, lead with courage, and create impact that endures.
Discover how our values come to life in every team and product we build on our culture page.
What You’ll Do
- Shape & Strengthen Company Culture
- Contribute to shaping and strengthening company culture by translating core values into tangible initiatives and everyday behaviors across the employee lifecycle.
- Design and implement culture initiatives that increase awareness and drive the application of core values in daily work (e.g., culture workshops, culture pulse, and other impactful ideas based on your creativity and understanding of what truly strengthens culture).
- Collect insights from outstanding individuals who embody core values; turn their stories into inspiring content that recognizes their contributions and motivates others to live the values and succeed together.
- Craft Meaningful Employee Engagement
- Design and deliver employee engagement initiatives that go beyond activities — creating meaningful experiences that strengthen connection and a sense of belonging across teams.
- Lead the end-to-end execution of initiatives — from planning, budgeting, and stakeholder alignment to seamless delivery and continuous feedback — ensuring every experience is thoughtfully crafted, cost-effective, and delivers exceptional impact.
- Experiment with new ideas and formats to keep engagement initiatives fresh, relevant, and aligned with the evolving needs of the organization.
- Act as the key point of contact for internal sports clubs, organizing internal tournaments, while also representing the company in sports competitions within the tech community.
- Drive Effective Internal Communication
- Manage internal communication channels as effective touchpoints to connect people, strengthen culture, and keep everyone aligned with what’s happening across the company.
- Lead the creation of engaging and inspiring content - from ideas to execution - ensuring every message that people can understand, relate to, and feel proud of.
- Act as a connector across business units to gather insights, surface important updates, and ensure communication is accurate and timely.
- Collaborate with designer to translate content into compelling visual formats that effectively convey key messages.
- Build Employer Brand & Community Impact
- Build and strengthen a consistent employer brand that inspires and attracts top talent, reflecting FireGroup’s ambition to create world-class products and make a global impact.
- Design meaningful touchpoints through partnerships within tech communities and universities — from events and sharing sessions to collaborative initiatives — positioning FireGroup as a place where talents can learn, grow, and build impactful products.
- Partner with the Talent Acquisition team to execute employer branding initiatives (e.g., company tours, job fairs) that foster connection with potential candidates.
- Continuously explore and experiment with new approaches to strengthen FireGroup’s presence in the tech ecosystem, ensuring the company stands out as a trusted and inspiring destination for top-tier talent
What Sets You Apart
- Bachelor’s degree in any field (preferred in Marketing, Event Management, or related disciplines).
- 3–5 years of experience in employee engagement, internal communications or employer branding — ideally within a tech or high-growth environment.
- Strong project management and multitasking skills with high attention to detail.
- Excellent writing and content creation skills.
- A proactive, ownership-driven mindset with the ability to navigate ambiguity and adapt quickly in a fast-paced environment.
- Enthusiastic AI user, actively applying AI tools to enhance productivity, creativity, and ways of working.
- Able to handle graphic designing where needed is a plus.
As a Good Fit, We Are More Than Happy To Offer You
Rewarding Compensation & Benefits
- Competitive salary package with 13th-month pay and seniority bonus
- Annual salary review recognizing outstanding contributions
- Work-from-home policy for expecting mothers
- 16 days of annual leave, plus 1 extra day for every 3 years of service
- Premium healthcare package and yearly health check-up
- Special occasion support including marriage, maternity, and birthday gifts
- Modern work devices tailored to your role such as MacBook, iMac, Mac Mini, or Windows laptop and monitor
Regenerative & Engaging Environment
- A vibrant workplace with team-building events, annual trip, and various sport clubs
- Festive gifts for holidays such as Mid-Autumn and Lunar New Year
- Daily complimentary coffee, tea, fresh juice, and a variety of snacks
Contacts
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