The role:
We're looking for a UI Designer with strong Figma craft and the desire to keep getting better - someone who cares about the quality of the interface that actually ships, and wants to grow into broader design system and product design ownership over time.
This role starts from craft: turning approved product directions into clean, complete, engineer-ready Figma files and practical prototypes; helping build components that other designers can rely on; and learning how to cover states, breakpoints, interactions, and edge cases with more confidence.
This is not a narrow production role. You will start close to UI execution and handoff, but as your judgment grows, you will take on more ownership of components, patterns, interaction decisions, and eventually selected product flows.
We work in an AI-assisted design workflow. Part of this role is learning how to use AI with the team to shorten the path from clear product direction to engineer-ready Figma files - reducing repetitive production work while keeping final design judgment human.

Why this role exists:
We're the team behind TrueProfit - profit analytics products used by thousands of Shopify merchants. We work in a small team that leverages AI to move faster through discovery, research, product thinking, and written specs. That gives us more room to focus on the parts that still need human judgment: product context, interaction decisions, system thinking, and the craft of what actually ships. The layer we need to strengthen is where product direction becomes something engineers can build from: final UI craft, design system, engineer-ready Figma handoff, and practical prototypes when interaction behavior needs to be clarified. Today, that layer is still too manual. Components get reinvented. Some states are easy to miss. Handoff takes too much designer time. Interaction behavior sometimes needs clearer prototype support before engineering starts. Figma is not yet as clean or systematic as our ambition for the product. This role exists to help improve that layer - with guidance, review, and room to grow into more ownership over time.

What you'll build:
• Engineer-ready Figma files: Turn approved UI directions of TrueProfit into final files engineers can build from with less guessing - layout, states, breakpoints, annotations, and handoff details included.
• Practical prototypes: Build prototypes for key components, flows, and deliverable screens when interaction behavior needs to be clarified before engineering handoff.
• A stronger component library: Help build and evolve components with proper auto layout, variants, properties, and usage rules.
• Reusable product patterns: Help pull repeated UI decisions across TrueProfit into clearer patterns, so the team stops reinventing the same thing in every spec.
• Design system documentation: Write practical guidance for how components and patterns should be used, with review from the team.
• AI-assisted production workflow: Help us review specs, map missing states, create handoff checklists, spot edge cases, draft prototype flows, and reduce repetitive production work with AI where it helps.
• Figma workspace health: Help keep Figma files, libraries, naming, versioning, and permissions organized so the workspace stays understandable as the team grows.
• Design-code alignment: Learn how our Figma variables and code-based design tokens connect, and help reduce design/implementation drift over time.

What this role gives you:
• A real system to learn from and shape: This is not a polished design system where everything is already solved. The foundation is there, but the system still needs structure, judgment, and craft. Your work will visibly improve how the team designs and hands off product work.
• Room to grow from craft into product ownership: You will start close to UI quality, components, prototypes, and handoff, then gradually move earlier into product context, interaction decisions, and selected flows. If you want to become a stronger product designer, this role gives you a concrete path.
• A team that values craft deeply: We care about the details: states, variants, responsive behavior, edge cases, and whether engineers can actually build from the file. Good UI craft will not be treated as just execution here.
• A modern AI-assisted workflow to learn from: You will work in a team that already uses AI across discovery, research, product thinking, and written specs. You will get hands-on experience applying AI to real design work: moving faster from clear intent to engineer-ready Figma files, while still keeping the craft and judgment human.
• Direct experience working with designers and developers: Your work will sit close to the handoff point, so you will learn how developers read design files, where design decisions create clarity or confusion, and how to deliver work in a more systematic way. Over time, this helps you think beyond individual screens: components, states, constraints, implementation feedback, and patterns the whole team can reuse.
• Mentorship through real work: You will not be expected to solve the whole design system alone. You will learn through direction, review, implementation feedback, and repeated practice on real product surfaces.

How you'll grow here:
This role starts with UI craft, but the path does not stop at execution. The goal is to help you grow from making interfaces clean and buildable, to understanding why they should work that way, to eventually shaping product flows with more ownership.
• Start with craft: You will learn to own the quality of final design files and prototypes - structure, polish, states, responsive behavior, interaction clarity, and handoff completeness. This is where you build trust with the team.
• Grow into systems: As patterns repeat, you will turn good one-off solutions into reusable components, variants, documentation, and design-code alignment. This is where your craft starts scaling beyond a single screen.
• Move toward product ownership: Over time, you will move earlier into product context: understanding user intent, shaping interaction decisions, learning from implementation feedback, and eventually owning selected flows from direction to handoff. Product discovery will come gradually. The first step is learning product thinking through real interfaces, real constraints, real engineers, and real product feedback.

• Strong UI craft fundamentals and a desire to keep raising your visual/detail quality.
• Strong Figma skills, especially auto layout, components, variants, properties, and responsive behavior.
• Comfort building practical prototypes for handoff - not motion for its own sake, but interaction clarity for components and product flows.
• Some experience building, extending, or maintaining components. You do not need to have owned a full design system before.
• Good awareness of states: empty, loading, error, edge cases, permissions, and responsive layouts.
• Comfort turning rough direction into clean UI, with feedback and review.
• Interest in design systems and how small component decisions scale across a product.
• Curiosity about AI-assisted design workflows. You do not need to be an AI expert, but you should be open to using AI to reduce repetitive work while keeping human judgment in the final output.
• Clear communication with designers and engineers.
• A portfolio that shows strong UI craft, real product screens, component/system thinking, practical prototypes, or detailed handoff work.

Growth Opportunities:

• Outcome-focused project experience: Opportunity to drive projects with real business impact, with coaching support when you're ready
• Direct impact visibility: Your work directly influences merchant success and OneLoyalty's growth—you see the results
• Empathy-driven craft development: Deepen your ability to design experiences that create genuine emotional connections
• Design capability building: Help shape OneLoyalty's design culture, processes, and standards as we scale
• AI-augmented workflows: Experiment with cutting-edge AI tools to enhance productivity and creative exploration
• Career progression: Clear path from IC designer → Project driver → Design lead as you demonstrate outcome ownership

Work Environment:

• Collaborative culture that values synergy over silos 
• Product-led organization where experience is central to product success
• Outcome-first culture that values results over process or hierarchy
• Investment in tools, training, AI experimentation and professional development
• Supportive team that celebrates both successes and learning from failures

Why This Role is Different: Most product design roles keep you in a pure execution function. This role develops you into a designer who drives business outcomes—you'll build skills in cross-functional collaboration, stakeholder influence, outcome definition, and strategic thinking that accelerate your career growth. You'll also master the unique craft challenge of designing for empathy at scale, making loyalty programs feel human and meaningful.

Rewarding Compensation & Benefits

- Competitive salary package with 13th-month pay and seniority bonus
- Annual salary review recognizing outstanding contributions
- Work-from-home policy for expecting mothers
- 16 days of annual leave, plus 1 extra day for every 3 years of service
- Premium healthcare package and yearly health check-up
- Special occasion support including marriage, maternity, and birthday gifts
- Modern work devices tailored to your role such as MacBook, iMac, Mac Mini, or Windows laptop and monitor

Regenerative & Engaging Environment

- A vibrant workplace with team-building events, annual trip, and various sport clubs
- Festive gifts for holidays such as Mid-Autumn and Lunar New Year
- Daily complimentary coffee, tea, fresh juice, and a variety of snacks.

Questions We Hope You're Asking

"Will I have autonomy or be executing others' vision?" You'll have significant autonomy to define design solutions within project outcome constraints. The outcome is non-negotiable; the path to get there is yours to determine with your team.

"How much time will I spend on craft vs. project coordination?" Roughly 80% craft (design, research, iteration), 20% project participation (stakeholder alignment, outcome tracking). You'll drive projects when you're ready, with coaching support.

"What if I'm not ready to drive a project right away?" That's expected. You'll start by participating in projects led by others, learning how outcome-focused work happens. When you show readiness, we'll coach you through driving your first project.

"What if I fail to hit an outcome target?" Failure is learning. We conduct blameless retrospectives, extract insights, and apply them to future work. Repeated inability to deliver outcomes would be a concern, but thoughtful failures with clear learnings are part of growth.

"Can I focus purely on craft without project involvement?" Not in this role. Outcome-focused project participation is core to how we operate. If you're looking for pure heads-down execution, this isn't the right fit.

"How do you balance speed with craft quality for empathy-driven design?" We don't compromise on quality that impacts emotional connection and merchant perception. We ruthlessly scope to ship the minimum that achieves the outcome. It's about smart prioritization, not cutting corners on what matters.