Data Analyst
FIREGROUP AT A GLANCE
Founded in 2016 in Vietnam, FireGroup Technology is committed to building world-class SaaS products that make a global impact on e-commerce. From the outset, we envisioned a world where running an online business is easy, effective, and sustainable, and we have been bringing that vision to life for nearly a decade.
Our portfolio includes TrueProfit, Transcy, OneMobile, OneLoyalty, Zopi, Promer, Ali Reviews. Trusted by more than 450,000 merchants in over 175 countries and recognized by global leaders such as Shopify, Google, Meta, TikTok, and Amazon, FireGroup is proud to elevate Vietnamese innovation onto the world stage.
Why build your career with FireGroup
- Make a Global Impact: Contribute to products trusted by merchants worldwide and help solve real challenges that transform e-commerce.
- Build with an AI-first Mindset: Use AI as your daily co-pilot to make smarter decisions and accelerate problem-solving at scale.
- Unleash Your Potential: Fast-track your growth with career mobility, diverse learning resources, and an agile environment that empowers bold thinkers.
In a culture that connects us as a whole
What truly defines us is not only our technology but also our people, guided by our seven core values of Courage, Creativity, Growth, Teamwork, Ownership, Trust, and Empathy. At FireGroup, work is more than a job; it is a legacy in the making. We move with speed to solve meaningful challenges, and every Firer is encouraged to dream boldly, lead with courage, and create impact that endures.
Discover how our values come to life in every team and product we build on our culture page.
The Mindset: We Are Looking for a Builder
We're the team behind TrueProfit - profit analytics products used by thousands of Shopify merchants. We work in a team that leverages AI to move faster through discovery, research, product thinking, and written specs. That gives us more room to focus on the parts that still need human judgment: product context, interaction decisions, system thinking, and the craft of what actually ships.
We need a “Builder” Data Analyst—someone with high autonomy, deep product curiosity, and a drive to build scalable data models, system metrics, and insights that directly improve TrueProfit's core features and business growth instead of a passive "dashboard operator" who just runs queries on demand
What You’ll Do
- Build & Own Product Analytics: Dig into user behavior data to uncover key product drivers, feature adoption patterns, churn risks, and expansion opportunities.
- Shape E-commerce & Financial Data Models: Partner closely with PMs and Engineers to design and refine core algorithms (Net Profit, Marketing Attribution, LTV/Cohort analysis, and COGS accuracy).
- Turn Data into Features: Don’t just build internal dashboards—collaborate with engineers to embed smart data insights directly into user-facing product capabilities.
- Set Up Scalable Metrics & Infrastructure: Design data pipelines, clean datasets, and establish product health dashboards using modern data tech stacks.
- Drive Experimentation: Formulate hypotheses, design A/B tests, and analyze funnels to optimize user retention and growth metrics.
What You Bring
- Technical Foundation: Advanced SQL skills and proficiency in Python or R for data manipulation and analysis.
- Data Stack Experience: Hands-on experience with modern BI tools (Metabase, Looker, Tableau) and cloud data platforms (BigQuery, Snowflake, Postgres, etc.).
- Builder & Product Mindset: Strong problem-solving skills, high bias for action, and a desire to take end-to-end ownership from raw data to business outcome.
- Domain Exposure (Plus): Knowledge of E-commerce, SaaS metrics (MRR, Churn, LTV, CAC), or Ad-tech analytics (ROAS, Attribution) is a major plus.
- Product Communication: Ability to translate complex data patterns into plain, actionable decisions for engineers, product leads, and growth teams.
Why TrueProfit?
- Real Scale & Impact: Your work directly powers decision-making for tens of thousands of global e-commerce brands every single day.
- High Autonomy: Fast-paced environment with zero red tape. If you see a problem, you have the freedom to analyze it, propose the solution, and help ship it.
Benefits
- Have opportunity to work with global merchants and join the dynamic, young and friendly project team; stable career path;
- Attractive salary based on skills and experience; 13th month salary & seniority bonus; Employee’s marriage, maternity bonus; Birthday voucher gift;
- Annual salary review;
- Premium Healthcare, annual health check;
- Regular technical seminar & external/ internal training courses;
- Providing free coffee, tea & snack;
- Internal engagement events: Team-building; Town-hall, birthday gift voucher, mid-autumn, new year and kick-off parties, yearly company trip;
- FireGroup Sports Clubs: Running, Football, Badminton, etc;
- Laptop/ PC/ Monitor are provided.
Contacts
Should you need more information about this job, reach out to us at: