Gather information:

• Assisting users and stakeholders to requirements and suggest ideas;
• Synthesizing information, business processes, and system requirements from relevant stakeholders, then categorizing and prioritizing them;

Solutions building:

• Participating in feature design and product roadmap development;
• Defining solutions meeting the needs of stakeholders and business requirements, oriented towards simplification as much as possible;

Documenting:

• Proficient in writing some main documents for BA: BRD, SRS, FRS, Stories, Use Case Diagram, Functional Decomposition Diagram, Process Modeling, Wireframe, Prototype;
• Ensuring that documents and requirements are reliable and useful for the product team and users;

Collaboration:

• Good at eliciting skills to gather as much as possible domain-related information and requirements to build exact solutions meeting their needs;
• Willing to work with every department with the purpose of developing the best product;
• Supporting product education for users with the Customer Support Team;

Testing and Evaluation:

• Implementing basic testing tasks (defining testing scenarios, testing, and verifying any bugs or issues);
• Evaluating solutions;

• 2 years of experience in relevant positions;
• Bachelor's degree in business, analytics, statistics, or a related field;
• Outstanding verbal and written communication skills;
• Good at working with UML, BPMN, software analysis, design tools, and techniques;
• Knowledge and understanding, as well as experience in software development;
• Influenced English skills are required;
• Good at problem analysis and problem solving skills;
• Good logical thinking and multi-tasking skills;

Desirable:

• Experience in e-commerce and is a plus;
• Formal business analysis qualification (PBA, CBAP, CCBA, etc.) is a plus;
• Having taken any Business Analysis courses and having worked on this job for a long time is preferred;
• Easy to adapt and willing to study new knowledge to optimize the work flow and results;
• Detail-oriented, careful, patient, enthusiastic, and responsible;

We believe that motivation & personality of the employees are the only shortcut to the promotion of the corporate and contributions to the society. We will try our best to create a corporate environment where all employees can realize their dreams and goals.

Featured benefits include:

• Have opportunity to work with global merchants and join the dynamic, young and friendly project team; stable career path;
• Attractive salary based on skills and experience; 13th month salary & seniority bonus; Employee’s marriage, maternity bonus; Birthday voucher gift;
• Annual salary review;
• PTI Healthcare, annual health check;
• Regular technical seminar & external/ internal training courses;
• Providing free coffee, tea & snack;
• Internal engagement events: Team-building; Town-hall, birthday gift voucher, mid-autumn, new year and kick-off parties, yearly company trip;
• FireGroup Sports Clubs: Running, Football, Badminton, etc;
• Laptop/ PC/ Monitor are provided.