Marketplace Business Development Executive
FIREGROUP AT A GLANCE
Founded in 2016 in Vietnam, FireGroup Technology is committed to building world-class SaaS products that make a global impact on e-commerce. From the outset, we envisioned a world where running an online business is easy, effective, and sustainable, and we have been bringing that vision to life for nearly a decade.
Our portfolio includes TrueProfit, Transcy, OneMobile, OneLoyalty, Zopi, Promer, Ali Reviews. Trusted by more than 450,000 merchants in over 175 countries and recognized by global leaders such as Shopify, Google, Meta, TikTok, and Amazon, FireGroup is proud to elevate Vietnamese innovation onto the world stage.
Why build your career with FireGroup
- Make a Global Impact: Contribute to products trusted by merchants worldwide and help solve real challenges that transform e-commerce.
- Build with an AI-first Mindset: Use AI as your daily co-pilot to make smarter decisions and accelerate problem-solving at scale.
- Unleash Your Potential: Fast-track your growth with career mobility, diverse learning resources, and an agile environment that empowers bold thinkers.
In a culture that connects us as a whole
What truly defines us is not only our technology but also our people, guided by our seven core values of Courage, Creativity, Growth, Teamwork, Ownership, Trust, and Empathy. At FireGroup, work is more than a job; it is a legacy in the making. We move with speed to solve meaningful challenges, and every Firer is encouraged to dream boldly, lead with courage, and create impact that endures.
Discover how our values come to life in every team and product we build on our culture page.
What You’ll Do
Seller Engagement & Matching
- Reach out to sellers to understand their product sourcing needs, preferences, and pain points.
- Recommend relevant suppliers or product categories that match each seller’s business model and goals.
- Support seller onboarding and adoption of new supplier offers, ensuring clarity and relevance.
Supplier Sourcing & Onboarding
- Identify and contact US-based suppliers and distributors who meet platform quality standards.
- Work with them to onboard products—supporting manual, CSV, or API listing based on their capabilities.
- Ensure accurate product information (pricing, shipping time, inventory) is uploaded and visible to sellers.
Supplier Promotion & Campaigns
- Collaborate with Marketing to highlight new suppliers, top products, and seasonal deals to sellers.
- Curate and manage supplier collections or promotional showcases tailored to current demand.
- Track campaign results to inform future supplier visibility strategies.
Marketplace Operations & Insights
- Monitor key marketplace metrics: GMV by supplier, seller engagement, product conversion, etc.
- Flag underperforming suppliers or listings and propose solutions to improve.
- Share seller feedback and market trends with the Marketplace and Product teams.
What Sets You Apart
- 1–3 years of experience (Junior) or 3–5 years (Senior) in Account Management, Customer Success, Supplier Management, Marketplace, Category Ops, or other relevant roles in one of the following domains: eCommerce/ Marketplace / Print-on-Demand (PoD).
- Familiarity with the dropshipping or wholesale landscape.
- Strong communication skills - confident speaking with both sellers and suppliers.
- Organized and detail-oriented—able to manage multiple onboarding and engagement tracks in parallel.
- Comfortable using Google Sheets/Excel, CRM, or project tracking tools.
Nice to Have
- Experience working with Shopify stores, US-based 3PLs, or online marketplaces.
- Understanding of cross-border shipping, warehousing, or logistics workflows.
- Background in sales, customer success, or merchandising in a marketplace environment.
- Industry insight and network will help you grow and adapt faster.
As a Good Fit, We Are More Than Happy To Offer You
Rewarding Compensation & Benefits
- Competitive salary package with 13th-month pay and seniority bonus
- Annual salary review recognizing outstanding contributions
- Work-from-home policy for expecting mothers
- 16 days of annual leave, plus 1 extra day for every 3 years of service
- Premium healthcare package and yearly health check-up
- Special occasion support including marriage, maternity, and birthday gifts
- Modern work devices tailored to your role such as MacBook, iMac, Mac Mini, or Windows laptop and monitor
Regenerative & Engaging Environment
- A vibrant workplace with team-building events, annual trip, and various sport clubs
- Festive gifts for holidays such as Mid-Autumn and Lunar New Year
- Daily complimentary coffee, tea, fresh juice, and a variety of snacks.
Contacts
Should you need more information about this job, reach out to us at: