Head of Technology (AI & Engineering)
ABOUT FIREGROUP TECHNOLOGY
FireGroup envisions and strives to shape a world where e-commerce is easy, effective, and sustainable. Since our founding in 2016, we have specialized in providing a comprehensive portfolio of category-leading SaaS products for the global e-commerce market, including online store development, store management, sales & marketing automation, and almost every aspect of running an online business. After almost a decade in the market, we are loved by over 450,000 merchants and enterprises across 175+ countries and highly trusted by our globally renowned partners such as Shopify, BigCommerce, WooCommerce, Google, Meta, Tiktok, and Amazon.
As we continue on our development path, we relentlessly overcome challenges to develop innovative products that comprehensively and effectively solve problems in e-commerce, making online business easy and sustainable for everyone. Together, we aspire to build a future in which FireGroup emerges as a global leader in e-commerce innovation, offering world-class products trusted by industry experts around the world.
Why to build your career with us
- Make your impact globally on hundreds of thousands of merchants’ success
- Develop your skills in a fast-paced and highly competitive SaaS market
- Create and grow continuously among passionate talents with growth mindsets
Responsibilities
As the Head of Technology, you will be responsible for:
- Defining and executing the AI and technology strategy for Compass.
- Driving the integration of AI and machine learning into our products to enhance decision-making, automation, and user experience.
- Improving engineering efficiency through AI-driven development tools, automation, and process optimization.
- Leading and scaling a world-class engineering and data science team.
- Ensuring alignment between product, engineering, and business objectives.
- Maintaining technical excellence while balancing speed, scalability, and innovation.
Key Responsibilities:
AI & Engineering Strategy:
- Architect the AI roadmap for Compass, ensuring AI-driven features are central to our product differentiation.
- Identify and implement AI tools to optimize engineering workflows (e.g., AI-powered testing, automated debugging, code completion).
- Evaluate emerging AI technologies and trends to maintain a competitive edge.
Technology Leadership:
- Lead, mentor, and scale the engineering team, fostering a culture of innovation and accountability.
- Drive a high-performance engineering environment that delivers high-quality, scalable solutions.
- Own and evolve our tech stack, infrastructure, and development processes to support rapid iteration and growth.
- Implement best practices in AI ethics, data security, and compliance.
Product AI Integration:
- Partner with Product and Data Science teams to embed AI-driven insights, automation, and personalization into TrueProfit and Kudosi.
- Spearhead the development of AI-powered financial forecasting, fraud detection, and customer engagement tools.
- Ensure AI features deliver measurable value to our users while being explainable and trustworthy.
Engineering Excellence & AI-Driven Efficiency:
- Leverage AI-powered DevOps and infrastructure management to automate deployments, monitor performance, and optimize costs.
- Introduce AI-based code review, CI/CD optimizations, and software quality enhancements.
- Continuously assess and refine engineering KPIs, ensuring a balance between speed and stability.
Qualifications
- 10+ years of experience in software engineering, with 5+ years in leadership roles.
- Deep expertise in AI/ML, data engineering, and cloud infrastructure.
- Proven track record in scaling engineering teams and fostering a high-performance culture.
- Strong understanding of e-commerce, SaaS, or financial analytics platforms.
- Hands-on experience with AI-driven product development and automation.
- Excellent stakeholder management, strategic thinking, and execution skills.
Job Benefits
Why Join Us?
- Lead AI-driven innovation in a fast-growing tech company.
- Work with a passionate team building cutting-edge e-commerce solutions.
- Opportunity to shape the future of AI-first engineering at Compass.
Featured benefits include:
- Have opportunity to work with global merchants and join the dynamic, young and friendly project team; stable career path;
- Attractive salary based on skills and experience; 13th month salary & seniority bonus; Employee’s marriage, maternity bonus; Birthday voucher gift;
- Annual salary review;
- PTI Healthcare, annual health check;
- Regular technical seminar & external/ internal training courses;
- Providing free coffee, tea & snack;
- Internal engagement events: Team-building; Town-hall, birthday gift voucher, mid-autumn, new year and kick-off parties, yearly company trip;
- FireGroup Sports Clubs: Running, Football, Badminton, etc;
- Laptop/ PC/ Monitor are provided
Contacts
Should you need more information about this job, reach out to us at: