Senior Product Designer
ABOUT FIREGROUP TECHNOLOGY
FireGroup envisions and strives to shape a world where e-commerce is easy, effective, and sustainable. Since our founding in 2016, we have specialized in providing a comprehensive portfolio of category-leading SaaS products for the global e-commerce market, including online store development, store management, sales & marketing automation, and almost every aspect of running an online business. After almost a decade in the market, we are loved by over 450,000 merchants and enterprises across 175+ countries and highly trusted by our globally renowned partners such as Shopify, BigCommerce, WooCommerce, Google, Meta, Tiktok, and Amazon.
As we continue on our development path, we relentlessly overcome challenges to develop innovative products that comprehensively and effectively solve problems in e-commerce, making online business easy and sustainable for everyone. Together, we aspire to build a future in which FireGroup emerges as a global leader in e-commerce innovation, offering world-class products trusted by industry experts around the world.
Why to build your career with us
- Make your impact globally on hundreds of thousands of merchants’ success
- Develop your skills in a fast-paced and highly competitive SaaS market
- Create and grow continuously among passionate talents with growth mindsets
Responsibilities
UX Research:
- Analyze user behavior and emotions through products and market trends.
- Conduct in-depth analysis of Empathy Maps, User Journeys, or UX Artifacts for large/complex projects.
- Derive conclusions, identify issues, and propose UX improvement solutions.
Design Execution:
- Information Design: Independently create IA, User Flows, etc., based on research and defined directions for large/complex projects.
- UI Design: Use UI Kits and design systems to deliver detailed design requirements aligned with project goals.
- Interaction Design: Utilize prototyping tools (Figma, Origami) to build interaction models, support testing, and complete interaction designs independently.
- Ensure Optimized Design: Manage requirement changes, optimize solutions, present designs to stakeholders, and support process improvements to maintain quality and efficiency.
Design System:
- Build/update complex components in the Design System/UI Kit to meet design needs.
- Test and validate development outcomes of UI Kit components across relevant environments.
Analyze User Feedback: Develop tools to measure usability, monitor feedback, and analyze data to propose improvements and follow-up UX research.
Process Improvement: Participate in meetings and collaborate to enhance workflows and optimize processes for assigned projects.
Qualifications
- Experience: 4+ years in a relevant role with a strong portfolio.
- Ability to read, write, and understand basic English for research and design presentations.
- Solid understanding of product design processes following the Agile model.
- UX: In-depth understanding of behavioral science, user habits, and the latest research trends.
- UI: Proficiency in design systems, layout, spacing, typography, and color principles.
- Interaction: Mastery of visibility, consistency, mapping, feedback, constraints, and flexibility.
- Familiarity with web/mobile design and emerging technologies.
- Proficiency in relevant design tools.
Required Experience and Skills:
- Analytical: Personas, journey mapping, and User Journeys.
- Proficient in building design systems for complex products.
- Expertise in Figma, UI Kits, and tools like Figma/Origami.
- Ability to measure and optimize design solutions.
- Familiarity with tools like Hotjar, UXCam, Amplitude/QA.
- Skilled in testing and proposing new tools to enhance workflows
Job Benefits
We believe that motivation & personality of the employees are the only shortcut to the promotion of the corporate and contributions to the society. We will try our best to create a corporate environment where all employees can realize their dreams and goals.
Featured benefits include:
- Have opportunity to work with global merchants and join the dynamic, young and friendly project team; stable career path;
- Attractive salary based on skills and experience; 13th month salary & seniority bonus; Employee’s marriage, maternity bonus; Birthday voucher gift;
- Annual salary review;
- PTI Healthcare, annual health check;
- Regular technical seminar & external/ internal training courses;
- Providing free coffee, tea & snack;
- Internal engagement events: Team-building; Town-hall, birthday gift voucher, mid-autumn, new year and kick-off parties, yearly company trip;
- FireGroup Sports Clubs: Running, Football, Badminton, etc;
- Laptop/ PC/ Monitor are provided.
Contacts
Should you need more information about this job, reach out to us at: