Quality Control Lead /Manager
Ho Chi Minh
Full-time
09/04/2025

ABOUT FIREGROUP TECHNOLOGY

FireGroup envisions and strives to shape a world where e-commerce is easy, effective, and sustainable. Since our founding in 2016, we have specialized in providing a comprehensive portfolio of category-leading SaaS products for the global e-commerce market, including online store development, store management, sales & marketing automation, and almost every aspect of running an online business. After almost a decade in the market, we are loved by over 450,000 merchants and enterprises across 175+ countries and highly trusted by our globally renowned partners such as Shopify, BigCommerce, WooCommerce, Google, Meta, Tiktok, and Amazon.

As we continue on our development path, we relentlessly overcome challenges to develop innovative products that comprehensively and effectively solve problems in e-commerce, making online business easy and sustainable for everyone. Together, we aspire to build a future in which FireGroup emerges as a global leader in e-commerce innovation, offering world-class products trusted by industry experts around the world.

Why to build your career with us

  • Make your impact globally on hundreds of thousands of merchants’ success
  • Develop your skills in a fast-paced and highly competitive SaaS market
  • Create and grow continuously among passionate talents with growth mindsets
Responsibilities
  • Strategic Oversight and Evaluation
    Evaluates production operations from a strategic level, utilizing automated testing and CI/CD pipelines to ensure products meet quality, integrity, functionality, and other specifications and requirements.
  • Testing Process Management
    Develops, implements, and oversees quality standard testing and evaluation processes, including their integration into CI/CD pipelines and compatibility with containerized environments, leveraging testing frameworks and automation tools.
  • Continuous Improvement and Issue Resolution
    Assesses test results and monitoring data to approve changes, ensure continuous improvement of testing processes, and proactively address quality issues using appropriate tools and strategies.
  • Team Leadership and Development
    Leads, mentors, and manages the QC team, ensuring they have the necessary skills, resources, and support to perform their duties effectively, including training on new technologies and ensuring the capability to test database systems.
  • Innovation and Industry Awareness
    Stays up to date with industry trends, testing technologies, and best practices, including advancements in AI/ML applications, and evaluates and integrates new tools and techniques to enhance QC processes.
Qualifications

Automation Testing

  • Strong knowledge of software testing methodologies and best practices.
  • Ability to design and implement comprehensive test plans.
  • Familiarity with monitoring and observability tools such as Sentry, Grafana, or similar.
  • Experience with automated testing frameworks like Playwright, Selenium, or Cypress.
  • A general understanding of how AI/ML can be applied to quality control, such as anomaly detection or log analysis is a plus.

CI/CD:

  • Solid understanding of CI/CD pipelines and principles.
  • Experience with CI/CD tools like GitHub Actions, Jenkins, or similar.
  • Familiarity with containerization using Docker or Kubernetes.
  • Basic understanding of database systems (SQL or NoSQL).

Soft Skills:

  • Passion for staying updated on design trends, emerging technologies, and AI advancements.
  • Excellent leadership, communication, and interpersonal skills.
  • Strong analytical and problem-solving abilities.
  • Ability to work in a fast-paced, dynamic environment and manage multiple priorities.

Preferred Qualifications:

  • Certification in Quality Control or related areas (e.g., ISTQB,...)
  • Experience with Agile/Scrum methodologies.
Benefits

We believe that motivation & personality of the employees are the only shortcut to the promotion of the corporate and contributions to the society. We will try our best to create a corporate environment where all employees can realize their dreams and goals.

Featured benefits include:

  • Have opportunity to work with global merchants and join the dynamic, young and friendly project team; stable career path;
  • Attractive salary based on skills and experience; 13th month salary & seniority bonus; Employee’s marriage, maternity bonus; Birthday voucher gift;
  • Annual salary review;
  • Premium Healthcare, annual health check;
  • Regular technical seminar & external/ internal training courses;
  • Providing free coffee, tea & snack;
  • Internal engagement events: Team-building; Town-hall, birthday gift voucher, mid-autumn, new year and kick-off parties, yearly company trip;
  • FireGroup Sports Clubs: Running, Football, Badminton, etc;
  • Laptop/ PC/ Monitor are provided
Contacts

Should you need more information about this job, reach out to us at:

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