Senior AI Engineer
FIREGROUP AT A GLANCE
Founded in 2016 in Vietnam, FireGroup Technology is committed to building world-class SaaS products that make a global impact on e-commerce. From the outset, we envisioned a world where running an online business is easy, effective, and sustainable, and we have been bringing that vision to life for nearly a decade.
Our portfolio includes TrueProfit, Transcy, OneMobile, OneLoyalty, Zopi, Promer, Ali Reviews. Trusted by more than 450,000 merchants in over 175 countries and recognized by global leaders such as Shopify, Google, Meta, TikTok, and Amazon, FireGroup is proud to elevate Vietnamese innovation onto the world stage.
Why build your career with FireGroup
- Make a Global Impact: Contribute to products trusted by merchants worldwide and help solve real challenges that transform e-commerce.
- Build with an AI-first Mindset: Use AI as your daily co-pilot to make smarter decisions and accelerate problem-solving at scale.
- Unleash Your Potential: Fast-track your growth with career mobility, diverse learning resources, and an agile environment that empowers bold thinkers.
In a culture that connects us as a whole
What truly defines us is not only our technology but also our people, guided by our seven core values of Courage, Creativity, Growth, Teamwork, Ownership, Trust, and Empathy. At FireGroup, work is more than a job; it is a legacy in the making. We move with speed to solve meaningful challenges, and every Firer is encouraged to dream boldly, lead with courage, and create impact that endures.
Discover how our values come to life in every team and product we build on our culture page.
Responsibilities
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Design, build, deploy, and optimize AI systems for SaaS products powered by LLMs (GPT-4, Claude, Gemini, etc.) across use cases such as sales chatbots, customer support, translation, report summarization, and API/UI interaction.
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Build and operate end-to-end AI pipelines, including embeddings, vector databases, and prompt execution; apply RAG (Retrieval-Augmented Generation) and integrate knowledge bases into LLM workflows.
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Collaborate closely with Product Managers and Product Designers throughout the product lifecycle to shape, implement, and continuously improve AI-powered features.
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Research, evaluate, and stay up to date with emerging LLM technologies to expand AI capabilities across products.
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Design and implement multi-agent architectures to support complex AI workflows.
Qualifications
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Strong proficiency in Python; experience building APIs using FastAPI or Flask.
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Hands-on experience with LangChain and LangGraph.
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Experience working with LLMs (GPT-4, Claude, Gemini, or open-source models); capable of prompt design and cost optimization.
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Ability to build end-to-end AI pipelines, including embeddings, vector databases, prompt execution, and RAG.
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Experience delivering AI use cases such as chatbots, customer support automation, translation, and content summarization.
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Solid understanding of AI system design principles, including latency, scalability, reliability, and cost efficiency.
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Experience with Docker and deploying AI services in production environments.
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Strong product-oriented mindset; able to collaborate effectively with Product Managers and Designers.
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Background in Backend Engineering (or transitioning from a Backend role) is a strong plus.
Benefits
We believe that motivation & personality of the employees are the only shortcut to the promotion of the corporate and contributions to the society. We will try our best to create a corporate environment where all employees can realize their dreams and goals.
Featured benefits include:
- Have opportunity to work with global merchants and join the dynamic, young and friendly project team; stable career path;
- Attractive salary based on skills and experience; 13th month salary & seniority bonus; Employee’s marriage, maternity bonus; Birthday voucher gift;
- Annual salary review;
- Premium Healthcare, annual health check;
- Regular technical seminar & external/ internal training courses;
- Providing free coffee, tea & snack;
- Internal engagement events: Team-building; Town-hall, birthday gift voucher, mid-autumn, new year and kick-off parties, yearly company trip;
- FireGroup Sports Clubs: Running, Football, Badminton, etc;
- Laptop/ PC/ Monitor are provided
Contacts
Should you need more information about this job, reach out to us at: