Social/Content/Community Executive Intern
ABOUT FIREGROUP TECHNOLOGY
FireGroup envisions and strives to shape a world where e-commerce is easy, effective, and sustainable. Since our founding in 2016, we have specialized in providing a comprehensive portfolio of category-leading SaaS products for the global e-commerce market, including online store development, store management, sales & marketing automation, and almost every aspect of running an online business. After almost a decade in the market, we are loved by over 450,000 merchants and enterprises across 175+ countries and highly trusted by our globally renowned partners such as Shopify, BigCommerce, WooCommerce, Google, Meta, Tiktok, and Amazon.
As we continue on our development path, we relentlessly overcome challenges to develop innovative products that comprehensively and effectively solve problems in e-commerce, making online business easy and sustainable for everyone. Together, we aspire to build a future in which FireGroup emerges as a global leader in e-commerce innovation, offering world-class products trusted by industry experts around the world.
Why to build your career with us
- Make your impact globally on hundreds of thousands of merchants’ success
- Develop your skills in a fast-paced and highly competitive SaaS market
- Create and grow continuously among passionate talents with growth mindsets
Responsibilities
Key Responsibilities:
- Social Media Management (Short-Term)
- Develop and implement content strategies across Facebook, LinkedIn, X (Twitter), and YouTube to grow and engage followers.
- Create compelling and on-brand posts, videos, and visual content tailored to each platform’s audience.
- Monitor social media trends and user engagement to adjust strategies and maximize reach and interaction.
- Community Building (Long-Term)
- Assist in creating and launching a self-hosted community platform where users can interact, ask questions, and share insights.
- Act as a primary point of contact within the community, providing timely responses and ensuring high engagement.
- Develop guidelines, FAQs, and best practices for community interactions and encourage active participation.
- Content Creation & Curation
- Produce and manage high-quality content that aligns with our brand voice and messaging.
- Engage with users through various media formats, maintaining consistency across all channels.
- Work with internal teams to gather relevant information and create content that resonates with target audiences.
Qualifications
- Experience: Minimum of 6 months of experience in social media content creation, community management, or a related field.
- Technical Skills:
- Proficiency with social media platforms (Facebook, LinkedIn, X, YouTube).
- Basic knowledge of analytics tools to track and report on engagement metrics.
- Skills:
- Have a good command of English
- Strong communication skills, both written and verbal.
- High initiative, able to work independently and proactively.
- Personal Attributes:
- Energetic, quick-thinking, and adaptable.
- Self-starter with the ability to manage and prioritize tasks in a fast-paced environment.
Contacts
Should you need more information about this job, reach out to us at: